← Restoration Explained
Restoration · The fundamentals 2 min read

The Restoration Process

Restoration isn't one action. It's a sequence of careful stages, each adjusted for the card in front of us. Here's what that looks like, and why it takes the time it does.

A fan of holo cards in top loaders held in a black glove in front of a wall of graded slabs

01The stages

  1. Microscope inspectionEvery card starts under magnification, so we see what's happening at the surface and fibre level before deciding anything.
  2. Damage assessmentWe work out what's causing the issue and which techniques suit this card's stock, era and finish.
  3. Controlled humidityCarefully controlled moisture makes the card stock workable, across the whole card or just the affected area.
  4. Precision hand workHand tools handle the delicate, localised parts, adjusted card to card rather than run to a fixed setting.
  5. Heat, only where neededSome defects respond to a controlled heat stage. It's never a default step.
  6. PressingThe card is pressed, fully or in the area being corrected, to help it hold its improved shape.
  7. Drying and settingThe card gradually returns to a stable state. This is the stage that can't be rushed.
  8. Final checkWe check the card against what we set out to correct, then prepare it to come home.
Fine tool work on the edge of a Lugia card
Precision hand work on a Lugia card. Every stage is adjusted to the individual card.

02Why restoration takes time

Every card is assessed individuallyThere's no assembly line. The combination of techniques is decided card by card, not applied from a template.
Drying and setting can't be skippedRushing a card through risks undoing the correction, or causing new damage along the way.
We'd rather take the time a card needs than return it faster and risk a worse result.

03Turnaround times

Card Assessmentabout 1 week
Card Cleanabout 1 to 2 weeks
Full Restorationabout 4 to 8 weeks
Full Restoration with Expressabout 2 to 3 weeks

Turnaround starts when your cards arrive at the workshop. These are estimates and can vary with the queue. You can follow every stage in your live order tracker.