Knowledge Centre/Restoration
When Restoration Isn't Worth It
Sometimes the right answer is not to restore a card, and we'd rather tell a customer that upfront than take a job we don't believe will meet their expectations.
When We'll Say No
The card is too worn overall
Restoration won't change the outcome enough to justify it
Other defects would cap it anyway
Centering, corners or print quality limit the result regardless
The cost doesn't make sense
Against the card's actual value, restoration isn't worth it
Expectations aren't realistic
Like expecting a specific, guaranteed grade
It's outside what we responsibly do
Some jobs need a kind of work we don't perform
None of this is about discouraging customers from restoring their cards. It's about being straightforward before any money changes hands, so nobody sends in a card expecting a result we don't believe is realistic.
Full Restore Cards Knowledge Centre · Published August 30, 2026